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Please make sure that the username and password are in lower case (check your caps lock is off) and that there are no spaces between the words.

Once you have paid, the world-pay page will confirm this by saying " YOU HAVE PAID", the username and password are sent in a confirmation e-mail from world-pay usually immediately, however they have been known to take up to a few hours, but this is not common. If you have deleted your e-mail, try looking in the deleted file on your browser, if that has been deleted try the recycle bin on your desk top.

If no e-mail is received or you did not see the page saying "YOU HAVE PAID", then it is probable that the payment did not go through and you should therefore try again. It is also possible that you have entered an incorrect e-mail address, if this is the case or you are sure that you have paid, then you should fill in all the details below.

If you are still unsuccessful please print this page and fill in the following details (all sections must be completed) and send it to the address below, we will then send you a free hard back copy, Thank you.

ALL QUERIES ARE DEALT WITH BY POST, NO TELEPHONE ENQUIRIES CAN BE ACCEPTED. THANK YOU.

NAME___________________________________________

ADDRESS________________________________________________________________________________

__________________________________________________________________________________________

DATE OF TRANSACTION_________________ TRANSACTION NUMBER 2 _ _ _ _ _ _ _ ( IF RECEIVED)

APPROXIMATE TIME OF TRANSACTION__________ AM/PM AMOUNT ________________

YOUR FULL E-MAIL ADDRESS________________________________________________________

please send to: WDMG LTD., suite 240, 60 Westbury hill, Bristol, BS9 3UJ.

ALL QUERIES ARE DEALT WITH BY POST, NO TELEPHONE ENQUIRIES CAN BE ACCEPTED. THANK YOU